About

  • Secretariat: ANSI (United States)
    Committee Manager:
    Mr Lee Webster
  • Chairperson (until end 2025):
    Dr Veronica Muzquiz Edwards
  • ISO Technical Programme Manager [TPM]:
    Ms Monja Korter
    ISO Editorial Manager [EM]:
    Mrs Yvonne Chen
  • Creation date: 2016

Scope

Standardization in the field of healthcare organization management comprising, terminology, nomenclature, recommendations and requirements for healthcare-specific management practices and metrics (e.g. patient-centered staffing, quality, facility-level infection control, pandemic management, hand hygiene) that comprise the non-clinical operations in healthcare entities.

Excluded are horizontal organizational standards within the scope of:

  • quality management and quality assurance (TC 176);
  • human resource management (TC 260);
  • risk management (TC 262);
  • facility management (TC 267), and;
  • occupational health and safety management (TC 283).

    • Also excluded are standards relating to clinical equipment and practices, enclosing those within the scope of TC 198 Sterilization of health care products.

    Quick links

    Sustainable Development Goals

    This committee contributes with 17 standards to the following Sustainable Development Goals:

    3
    Good Health and Well-being
    8
    Decent Work and Economic Growth
    9
    Industry, Innovation and Infrastructure
    10
    Reduced Inequalities
    11
    Sustainable Cities and Communities
    14
    Life Below Water
    13

    Published ISO standards *

    6

    ISO standards under development *

    29
    Participating members
    27
    Observing members

    * number includes updates

    Liaison Committees to ISO/TC 304

    The committees below can access the documents of ISO/TC 304:

     

    Liaison Committees from ISO/TC 304

    ISO/TC 304 can access the documents of the committees below:

     

    Organizations in liaison (Category A and B)

    ISO/TC 304 - Secretariat

    ANSI (United States)

    American National Standards Institute
    1899 L St NW, 11th Floor
    Washington 20036 DC
    United States

    Tel: +1 212 642 49 00 / +1.202.293.8020
    Fax: +1 212 398 00 23 / +1.202.293.9287
    Web:

    2. Store
    3. Store
    4. TC
    5. ISO/TC 304