Resumen
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.
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Informaciones generales
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Estado: PublicadoFecha de publicación: 2017-06Etapa: Norma Internacional confirmada [90.93]
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Edición: 1Número de páginas: 13
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Comité Técnico :ISO/IEC JTC 1/SC 40
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