Some of the ways that COPOLCO encourages consumer interests in standards

Key areas of interest for consumer representation

We decide on the most effective areas of focus for consumer participation in standards. These key areas are defined annually and reported on in our key areas annual report.

COPOLCO members are ISO members. See the full list of ISO members that participate in COPOLCO and what they do in their countries.

Training and events

COPOLCO offers a range of training and events including an annual workshop for consumers, public authorities, manufacturers and standardization experts.

Check out the materials from our train the trainer course, and test your knowledge with the quizzes in our distance learning module Consumers and Standards: Partnership for a better world.

ISO also runs regular workshops and training for national standards bodies to improve stakeholder engagement, including consumers. For more information contact

Find out more about how you can effectively engage stakeholders and read an example of consumer outreach [PDF] by a technical committee in practice.

Access the presentations and publications on our resources page.

Related Organizations

COPOLCO works with the International Electrotechnical Commission (IEC), to produce guides related to consumer issues in the development of standards, and has strong links with Consumers International, the Organization for Economic Cooperation and Development (OECD), the International Organization for Legal Metrology (OIML) and some regional consumer organizations such as ANEC, the European consumer voice in standardization.

Eunsook Moon
Eunsook Moon
Chair (acting)
Dr Cristina Draghici

Keep up to date with ISO's work on Consumer Policy

Subscribe to COPOLCO's newsletter


View COPOLCO's previous newsletters.