ISO/IEC TR 22446:2017

Тезис

ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

ISO/IEC TR 22446:2017 is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1.

ISO/IEC TR 22446:2017 does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.

ISO/IEC TR 22446:2017 does not offer techniques for implementing the continual performance improvement process.

Общая информация

Текущий статус
: Отозвано

Дата публикации
: 2017-11

Этап
: Отмена международного стандарта [95.99]
Версия
: 1
Технический комитет :
ISO/IEC JTC 1/SC 40

ICS :
35.020 03.080.99
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