ISO/IEC 33020:2019

Тезис

This document defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this document and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.

The process measurement framework defined in this document forms a structure which

a) facilitates self-assessment,

b) provides a basis for use in process improvement and process quality determination,

c) is applicable across all application domains and sizes of organization,

d) produces a set of process (capability) attribute ratings (process profile), and

e) derives a process capability level.

This document also includes as informative annexes a set of assessment indicators of process capability that can be used in the construction of a process assessment model using this process measurement framework, and guidance on the meaning of the process capability levels and the achievement of the process attributes.

Общая информация

Текущий статус
: Published

Дата публикации
: 2019-11
Версия
: 2
Технический комитет
: ISO/IEC JTC 1/SC 7 Software and systems engineering
ICS
:
35.080 Software

Данный стандарт разработан для достижения следующих Цель устойчивого развития:

Индустриализация, инновации и инфраструктура

Приобрести данный стандарт

	Формат	Язык
std 1 166	PDF
std 2 166	Бумажный

CHF166

Жизненный цикл

Появились вопросы?

Ознакомьтесь с FAQ

Работа с клиентами

+41 22 749 08 88

customerservice@iso.org

Часы работы:
Понедельник – пятница: 09:00-12:00, 14:00-17:00 (UTC+1)

Будьте в курсе актуальных новостей ИСО

Подписывайтесь на наши новости, обзоры, а также на информацию о продуктах.

недоступно на русском языке