Draft International Standard
ISO/DIS 32112
Transaction assurance in e-commerce — Relevant factors of evaluation and selection of indicators
Reference number
ISO/DIS 32112
Edition 1
Draft
International Standard
Read sample
ISO/DIS 32112
81357
This Draft International Standard is in the enquiry phase with ISO members.

ISO/DIS 32112

ISO/DIS 32112
81357
Language
Format
CHF 63
Convert Swiss francs (CHF) to your currency

Abstract

This document provides the description of relevant factors for evaluating e-commerce transactions, which can help in identifying indicators, evaluation toolkits, and an approach for selection of indicators.  This document focuses on e-commerce transaction assurance by providing the relevant factors of evaluations including quality of e-commerce transaction platforms and sites, quality of e-commerce transaction services, local external environments for e-commerce transactions, and sustainability of ecommerce transactions. This document also explains the way to set up a set of e-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of e-commerce transactions.

General information

  •  : Under development

    You can help develop this draft international standard by contacting your national member

    : DIS ballot initiated: 12 weeks [40.20]
  •  : 1
     : 18
  • ISO/TC 321
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