| Título | Categoría |
|---|---|
| ISO 21101 - Adventure tourism - Safety management systems - A practical guide for SMEs | Servicios, Manuales y paquetes |
| ISO and Sustainable Cities | Tecnología de la información, Consumidores, Calidad, Servicios |
| ISO Strategy for Service Standardization | Servicios |
| ISO Strategy for Services - Case study #1 - International SOS (ISO/TS 13131, Telehealth services) | Servicios |
| ISO Strategy for Services - Case study #2: Aguas de Santiago (ISO 24510, Activities relating to drinking water and wastewater services) | Servicios |
| ISO Strategy for Services - Case study #3 - Tourism in Tunisia (ISO 17680, Thalassotherapy) | Servicios |
| ISO Strategy for Services - Case study #4 - COP21 Paris (ISO 20121, Event sustainability management systems) | Servicios |
| ISO Strategy for Services - Presentation | Servicios |
| ISO/IEC 20000 IT service management – A practical guide | Manuales y paquetes, Tecnología de la información, Servicios, Normas de gestión |
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