ISO/IEC TR 22446:2017
Information technology — Continual performance improvement of IT enabled services
Reference number
ISO/IEC TR 22446:2017
Edición 1
ISO/IEC TR 22446:2017
Retirada (Edición 1, 2017)


ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

ISO/IEC TR 22446:2017 is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1.

ISO/IEC TR 22446:2017 does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.

ISO/IEC TR 22446:2017 does not offer techniques for implementing the continual performance improvement process.

Informaciones generales

  •  : Retirada
     : 2017-11
    : Retirada de la Norma Internacional [95.99]
  •  : 1
     : 22
  • ISO/IEC JTC 1/SC 40
    35.020  03.080.99 
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